... and I'm left here.
Yes, for those of you old enough to remember I've been playing Spandau Ballet in my car recently.
Anyway, I have been thinking a lot about communication over the past couple of weeks and I wanted to share those thoughts with you.
We had an interesting event the other week in Sheffield and the topic of communication brought me to thinking about how I communicate, especially with my teams and why do we so often beat ourselves up in this industry for not communicating well, when that's our bread and butter.
When I first started in this job, I thought that I had to tell everyone everything - and very soon found myself exhausted!
Then I took to changing my method of communication from mainly written (i.e. email) to verbal whenever I could and that had an amazing affect of encouraging people to communicate verbally with me more - which is always the best way.
I have now started to employ the tactic of giving people the information they want when they ask for it as that is the best time for them to take in what I am saying. This could be problematic, of course, because people don't ask they tend to make things up themselves. The classic example of this is when you assume that something is not done and then go off doing it yourself wasting time and resource.
I suppose what I am asking is - have we really got this communication lark sussed?